Draft for review
This wording is part of a content prototype. Operator details and legal review are required before public promotion.
About this prototype
No legal service, referral or introduction is currently provided. A monitored complaints route and response standard must be confirmed before public promotion.
About a solicitor or firm
The SRA explains that service complaints should normally be raised with the solicitor or firm first. Read the SRA consumer guidance and the Legal Ombudsman website.
Serious conduct concerns
The SRA publishes separate guidance for reporting a solicitor or firm. Check the current guidance to make sure you contact the right organisation.